Departments

You can view a list of all City Departments on this page. Under the department name is a list of Service Providers for that department.

 

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City Council Office of Financial Analysis

In 2015, the City Council Office of Financial Analysis (COFA) was created to serve as the City Council’s independent budgetary arm. COFA provides the City Council with fiscal analysis of legislation, forecasts, and budget recommendations.

Community Commission for Public Safety and Accountability

In July 2021, the Chicago City Council passed an ordinance creating a new model for police oversight, accountability, and public safety.

Fleet and Facility Management

The Department of Fleet & Facility Management (2FM) supports the operations of other City Departments by providing high-quality and cost-effective services. Formerly the Department of Fleet Management, Department of Facilities Management, Department of Environment, including the consolidation of the Department of Graphics..

Office of Public Safety Administration

The Office of Public Safety Administration’s (PSA) will assist in ensuring that all residents can fulfill their potential and thrive in safe communities. We understand the critical roles police, fire and 9-1-1 fulfill toward keeping Chicago safe and it is our ongoing objective to provide effective, administrative support in this regard. The PSA’s core mission and responsibility is to provide shared services for Chicago’s public safety departments.  This includes reducing costs, finding efficiencies, improving administrative functions, leveraging technology solutions, employing staff who possess deep, professional experience in public safety, and, always searching for and developing new and innovative ways we can reduce costs and find efficiencies through shared services. 

Office of the Mayor

The Mayor of Chicago, the city's chief executive officer, directs city departments and appoints department heads, with the advice and consent of the city council.

Technology and Innovation

311 City Services

Call 311 for assistance with non-emergency City Services and for information on events, programs and agencies within the City of Chicago.

Administrative Hearings

The Department of Administrative Hearings is an independent quasi-judicial body. The matters which come before us to be adjudicated relate to the public health, safety, welfare, morals and economic well being of the residents of the City of Chicago.

Animal Care and Control

Chicago Animal Care and Control protects public safety and ensures the humane care of animals through sheltering, pet placement, education and animal law enforcement.

Buildings

The Department of Buildings enhances safety and quality of life for Chicago's residents and visitors through permitting, inspections, trade licensing, and code enforcement.

Business Affairs and Consumer Protection

The Chicago Department of Business Affairs and Consumer Protection (BACP) ensures a fair and vibrant marketplace for businesses, workers and consumers in the City of Chicago. BACP licenses businesses and public vehicles, regulates business activity, protects consumers from fraud, enforces Chicago’s labor laws, partners with business service organizations and provides education and resources for businesses.

Chicago Department of Aviation

The Chicago Department of Aviation (CDA) administers all aspects of two major airports – Chicago O’Hare and Midway International Airports.

Chicago Department of Public Health

Chicago Police Board

The Chicago Police Board is an independent civilian body that decides disciplinary cases involving Chicago police officers. Click on Police Discipline below to access the Board's decisions and other information on police disciplinary cases.

Chicago Public Library

City of Chicago TV

City of Chicago TV is responsible for the production of programs which are shown on cable channels 23 and 49 in Chicago as well as being available on the City of Chicago TV social media sites.

Civilian Office of Police Accountability

Commission on Human Relations

Speak a foreign language? Click the TRANSLATE button, next to the globe icon on the top right of this page. Our page will automatically be translated into one of the following languages: Arabic, Chinese (Simplified), Chinese (Traditional), Filipino, Hindi, Korean, Polish, and Spanish.

Cultural Affairs and Special Events

The City of Chicago Department of Cultural Affairs and Special Events (DCASE) supports artists and cultural organizations, invests in the creative economy, and expands access and participation in the arts throughout Chicago’s 77 neighborhoods. As a collaborative cultural presenter, arts funder, and advocate for creative workers, our programs and events serve Chicagoans and visitors of all ages and backgrounds, downtown and in diverse communities across our city — to strengthen and celebrate Chicago.

Emergency Management & Communications

Ethics

The Board of Ethics administers Chicago’s Governmental Ethics and Campaign Financing Ordinances, laws adopted to help ensure that City officials and employees avoid conflicts of interests.

Family & Support Services

The City of Chicago is committed to providing leadership and help throughout the evolving COVID-19 crisis. As the situation develops, the City will continue to offer resources and support to people across the city. Chicago.gov/Coronavirus provides the latest information on a range of topics regarding COVID-19.

Finance

The Department of Finance provides effective and efficient management of the City’s financial resources. It is responsible for the collection or disbursement of City revenues and all funds required to be in the custody of the city treasurer.

Fire

The Chicago Fire Department (CFD) promotes fire safety, provides emergency care, and extinguishes fires.

Fleet & Facility Management

The Department of Fleet & Facility Management (2FM) supports the operations of the following City Departments by providing high-quality and cost-effective services. Formerly the Department of Fleet Management, Department of Facilities Management, Department of Environment, including the consolidation of the Department of Graphics..

Housing

Human Resources

The Department of Human Resources facilitates the effective delivery of city services through the establishment of professional human resources management program.

Law

The Department of Law is responsible for providing legal counsel and representation for the City of Chicago, and the departments, officers, and employees of the City.

License Appeal Commission

Mayor's Office for People with Disabilities

The Mayor's Office for People with Disabilities (MOPD) works to make Chicago a world-class accessible city on behalf of residents and visitors with disabilities. We are committed to providing excellent customer service and value your feedback. To leave information about a recent experience with a MOPD program or service, please email MOPDFeedback@cityofchicago.org or call 312-746-5773 and select option 1, and a Disability Specialist will follow up with you.

Office of Budget and Management

Responsible for preparing and executing the City's annual budget. The Office of Budget and Management evaluates the efficiency and efficacy of all City operations and drives management reforms that improve the City's fiscal condition and increase taxpayer value.

Office of Inspector General

You know your city. Talk to us about making Chicago government better. The City of Chicago Office of Inspector General works to make City government better and to hold City actors accountable when they break the rules. If you have information about misconduct, waste, abuse, or mismanagement relating to City officials, City employees, or contractors and subcontractors providing goods or services to the City, or suggestions to improve City government, report it to the Office of Inspector General.

Planning and Development

As the principal planning agency for the City of Chicago, the Department of Planning and Development (DPD) promotes the comprehensive growth and sustainability of the City and its neighborhoods. The department also oversees the City’s zoning and land use policies and employs a variety of resources to encourage business and real estate development, historic preservation, accessible waterfronts, walkable neighborhoods, and related community improvements.

Police

The CPD website is designed to provide general information about the Chicago Police Department and the Chicago Alternative Policing Strategy. You will also find information on how you can make your neighborhood a safer, more enjoyable place to live.

Procurement Services

The Department of Procurement Services (DPS) is the contracting, certification, and compliance authority for the City of Chicago. DPS maintains the highest commitment to diversity, transparency, and innovation while continuously expanding the resources and programs that empower citizens to become involved in the contracting opportunities available at the City.

Streets and Sanitation

The Department of Streets and Sanitation (DSS) is one of the largest non-emergency departments with a team of over 2,000 employees who provide critical city services, including sanitation, recycling, forestry, snow/ice operations, street sweeping, graffiti removal, rodent control, traffic services and more. Together we work each day to help make the physical environment safer and more equitable for residents in every Chicago neighborhood.

Transportation

The Chicago Department of Transportation (CDOT) is responsible for public way infrastructure, including planning, design, construction, maintenance and management.

Water Management

The Department of Water Management purifies and delivers approximately 750 million gallons of drinking water to residents of Chicago and 120 suburbs daily. 42% of the whole state gets their water from us. We also remove waste water and storm runoff through the sewer system where it is then conveyed to the Metropolitan Water Reclamation District of Greater Chicago for processing. Our mission is to efficiently provide the highest quality drinking water to the Chicago region while protecting our most precious natural resource- Lake Michigan.

Other City, County, and State Agencies

The City of Chicago Government collaborates with several external entities, including other City agencies, County Government, and State Agencies. Click on the links below to be routed to popular services provided by these non-city agencies, and to find direct links to their websites.

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