Chicago departments can reach out to DTI to request anything from routine IT help to large projects through the IT Service Portal.
Chicago, responsive city where technology fuels inclusion, engagement, innovation and opportunity for everyone.
A guide for promoting a more consistent citywide approach for delivering high quality digital services to Chicagoans and beyond.
Security
The Information Security Office (ISO) is responsible for evaluating and responding to cyber risks to the City’s technical estate.
Data Portal
The City of Chicago Data Portal is dedicated to making access to government data and encouraging the development of creative tools to engage and serve Chicago's diverse community.
Chicago earns Gold Certification - What Works Cities (bloomberg.org)
What Works Cities Certification recognizes and celebrates local governments for their exceptional use of data to inform policy decisions, allocate funding, equitably improve services, evaluate the effectiveness of programs, and engage residents. Open to cities in North, Central, and South America with a population of at least 30,000, What Works Cities Certification welcomes cities at all points in their data journey.
In May 2022, the City launched the Chicago Digital Equity Council (DEC), bringing together a cross-sector group of community members most burdened by the digital divide, and organizations committed to eliminating digital inequities, to close Chicago’s digital divide once and for all.
260K Chicago households don't have a computer. Help close the digital divide by donating your organization's retired devices!
A collective of individuals from across city departments who are committed to delivering better government services through technology and civic design. Visit the Chicago Digital page.
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FOIA requests can be sent to DTIFOIA@cityofchicago.org
For more information DTI FOIA page
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