Search the Chicago ARO Map and identify properties with ARO units

Contact the Property Manager/Leasing Agent to inquire about the ARO unit availability and application process

Documentation requirements may include, but are not limited to:

• Current/consecutive paystubs
• Current/consecutive bank statements
• Verification of Employment sent directly to the applicant’s employer
• Verification of Deposit sent to the applicant’s bank
• If the applicant is self-employed, a self-employment affidavit must be completed as instructed, along with the submission of the required documents listed on the form
• If the applicant receives monthly benefits from Social Security, a Pension, or Veterans Administration, provide a current benefit award letter

The Property Manager/Leasing Agent will review application, and if approved, applicants must sign/date the Tenant Income Certification (TIC) form, which confirms that the information provided is correct

• The TIC form must have a wet signature or DocuSign signature

 The Property Manager/Leasing Agent will then submit the application to DOH

• DOH staff conducts a secondary eligibility review and notifies the Property Manager/Leasing Agent of approval/denial within 10 business day

If the applicant is denied in the secondary eligibility review process, applicant will receive official paperwork from the Property Manager/Leasing Agent on how to appeal a denial

• The applicant must submit the appeal in writing within ten (10) business days from the date of the notice of ineligibility to the Property