Public Safety Assistance
If this is an emergency or if a criminal incident is currently in progress, call 911 for immediate assistance.
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If you have lost a loved one to violence, reach the Chicago Survivors hotline at 1.855.866.6679 for immediate Crisis Response Services and family support services.
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If you or someone you know has been a victim of a violent crime, please visit the Illinois Attorney General’s website for support and resources. http://www.illinoisattorneygeneral.gov/victims/
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For services in your community area, contact an organization in the City's Victim Services Network.
Introductory Guide To City Services
If you want to learn how to access city resources and take an active role in your community, you can download our Introductory Guide to City Services. The Guide includes steps to engage with various city departments and access youth, health, social, infrastructure, and other city services. To request a print copy, email us at cscc@cityofchicago.org.
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Chicago Connects
A tool to help find behavioral health and social service resources in Chicago
chicagoconnects.com -
Chicago Department of Family & Support Services
Working with community partners, DFSS connects Chicago residents and families to resources that build stability, support their well-being, and empower them to thrive.
chicago.gov/fss -
Chicago Department of Public Health
CDPH aims to promote and improve health by engaging residents, communities and partners in establishing and implementing policies and services that prioritize residents and communities with the greatest need.
chicago.gov/cdph
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Submit a request to chicago.gov/311 or call 311 for:
- Animal control
- Graffiti removal
- Consumer and employee protection
- Filing a discrimination or hate crime-related complaint
- Noise or pollution complaints
- Filing a building code violation, request water lead testing, or report water shutoffs
- Reporting abandoned vehicles, potholes, or streetlights that need to be replaced
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For complaints and compliments of police officers, please visit the Civilian Office of Police Accountability (COPA)
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Non-emergency issues related to gang or narcotics activity, criminal and prostitution activity, or trouble buildings in your neighborhood, please visit Chicago Police Department's Community Concerns
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To voice concerns and offer input about policing in Chicago, please visit the Office of the Inspector General and complete the public safety survey