Chicago Transportation Network Providers (Ride-Hail Companies)
- The City of Chicago Transportation Network Providers (TNP) Ordinance establishes a licensing and regulatory framework for the TNP Industry, also referred as the ride-hail or ride-share industry. The TNP Ordinance focuses on:
- Safe rides by requiring TNP companies to get licensed, conduct background checks and train affiliated drivers, inspect affiliated vehicles and obtain insurance
- Protecting consumers by requiring up-front pricing acceptance, requiring that 311 information be included in vehicles and on the app, and mandating clear identification of affiliated vehicles and drivers
- A TNP company provides prearranged transportation services for compensation through an Internet-enabled application or digital platform to connect passengers with drivers of vehicles for hire. TNP drivers and their vehicles join and become affiliated with TNP companies and are then available to be dispatched through the TNP’s digital platform. Each TNP company must be licensed. The TNP license is an annual license which is not transferable.
- Affiliated TNP vehicles and drivers must obtain for display a TNP Vehicle Registration Emblem with TNP Chauffeur License through their affiliated TNP company
- The TNP Ordinance is Chapter 9-115 of the Municipal Code of Chicago and went into effect September 2, 2014.
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Public chauffeurs (taxi, livery, and ride-hail drivers) must accept passengers with service animals/dogs, as outlined in the Municipal Code of Chicago sections 9-104-130 and 9-115-180(m).
Report refusal of transportation service using the CHI 311 system (call 3-1-1, visit 311.chicago.gov, or download the CHI 311 mobile app).
For more information, visit the Mayor's Office of People with Disabilities Service Animals webpage or the American Disabilities Act Service Animals webpage.
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Starting January 6, 2020, the Ground Transportation Tax for all trips on Transportation Network Providers (Uber, Lyft or Via) will change as part of Chicago's first step to address Congestion. Click on the link to see new City of Chicago Congestion Pricing.
General Information on City of Chicago TNPs
- Dept. of Finance FAQS regarding TNP Driver Debt
- Transportation Network Providers License Fact Sheet
- Transportation Network Provider Trip Taxes & Fees Effective January 6, 2020
- Transportation Network Provider Datasets on Chicago’s Data Portal
- Know Before You Rideshare
- Know How to Identify a Transportation Networking Provider (TNP)
- Know Before You Use Your Car For Commercial Purposes
- Approved Electronic Equipment
- Information for TNP (ride-hail) Driver Account Deactivation
Rules and Requirements
- Transportation Network Providers Rules Amended and Effective 2020Aug10
- Transportation Network Driver Training Curriculum Components
- Tips for Motorists
- TNP Vehicle Inspections Notice
- TNP Reporting Manual
- TNP Data Reporting Reminders
NEW TNP License Application
TNP Chauffeur (Driver) License and Vehicle Registration Portal
- TNP drivers must obtain a Chicago TNP Chauffeur License before operating in Chicago.
- TNP vehicles must be registered with the City of Chicago before operating in Chicago.
- The issued one page Emblem contains verification of a TNP chauffeur license and vehicle registration. The Emblem must be always displayed while the TNP chauffeur and vehicle are operating in the City of Chicago.
- TNP chauffeur license and vehicle registration emblems expire annually on June 30.
- Failure to register and display a current TNP chauffeur license and vehicle registration emblem may subject the owner or the driver to impoundment of the vehicle and/or fines.
Wheelchair Accessible TNP Vehicles
TNP Airport Protocols
Public Vehicle Traffic Management Directives (and corresponding maps)
- Public Vehicle Traffic Management Directives (and corresponding maps) are published at BACP’s Public Vehicle Traffic Management Directives and Industry Notices webpage.
- Chicago’s OEMC (Office of Emergency Management and Communications), CPD (Chicago Police Department), and CDOT (Chicago Department of Transportation) collaboratively plan, design, and implement traffic management directives for large-scale events and venues to ensure that the effective movement of vehicles and pedestrians is secure and safe. The intent is for the public to safely and efficiently arrive and leave major and popular Chicago events and venues (including beaches). BACP (Business Affairs and Consumer Protection) facilitates dissemination of public vehicle traffic management directives by posting on its webpage and through BACP Public Vehicle Industry Notices.
- City of Chicago laws require public vehicle operators and public chauffeurs to follow and comply with Public Vehicle Traffic Management Directives. All public vehicle operators, including taxi, transportation network provider (TNP or ride-hail), livery, pedicab, and charter bus operators, should read and comply with City of Chicago Public Vehicle Traffic Management Directives.
- Questions or to sign up for BACP Public Vehicle Industry Notices, email BACPPV@cityofchicago.org.