Resources

Centralized Immigration Application Workshops

 

The re-launch and expansion of centralized immigration application workshops. Beginning on September 16, the Chicago workshop has appointments available at the Metcalfe Building for:
  • Parole in Place for undocumented spouses of US citizens: Registration on WorkPermits4All.org
  • Temporary Protected Status (TPS) and work permits based on asylum and parole (EADs): Registration on WelcometoIL.org

Individuals interested in participating should complete the online pre-screening to determine eligibility and then are able to register for the appropriate workshop

 

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Healthcare Services

Cook County Health can remain your healthcare home. You may contact them by calling 773.395.9050

If you or someone in your family is pregnant, you can signup for a program called WIC, which provides additional food for pregnant women and small children. For assistance, please call 217.782.2166.

Legal Services

If you are planning to apply or have applied for asylum, you can sign up for additional benefits through the Illinois Department of Human Services. For assistance, please call IDHS' hotline at 800.843.6154

To obtain information on legal services you can 312.660.1328 for a possible consultation by immigration professionals. Please note, notaries are NOT attorneys and not legally allowed to provide legal services. Your must seek out an accredited attorney.

Victims of Trafficking and Serious Crimes Support

The Victims of Trafficking Torture or other Serious Crimes (VTTC) benefit is a state of Illinois Department of Human Services (IDHS) public benefit for which new arrivals can apply. The benefits include the medical card (health insurance) and a food/cash assistance card. Contact an IL Welcoming Center for more information. 

Driver's License and Identification

In Illinois, individuals without social security numbers can obtain a Temporary Visitor’s Driver’s License (TVDL), allowing you to drive with authorization. You can visit the Secretary of State’s website to find the nearest DMV near you by visiting ilsos.gov or call 800.252.8980. 

 

City Services

If you remain in Chicago, you can obtain a CityKey identification card. The CityKey serves as an ID within the City limits. You can also use it as a library card and public transportation card (funds need to be loaded on the card). Find the next CityKey event by visiting chicityclerk.com. Please note that a CityKey ID is not proof that you are able to work. Only the federal government can provide you with employment authorization. CityKey cards are not being printed at City Hall. 

Digital Services

The Affordable Connectivity Program (ACP) is a federal program that makes broadband internet more affordable for eligible households and families. If you need support enrolling in Affordable Connectivity Program, see here. 

Resource Navigation Support

If you ever need support or services and are unsure of where to turn to, please call 2-1-1 to reach a trained resource navigator (available in both English and Spanish) to seek out more information. Resource navigators are also available via chat at hhttps://211metrochicago.org/ and by texting 898-211. 

Support Hotlines

Likewise, if you are in an emergency, please call 911. As a reminder, the police will NEVER ask about your immigration status.

  • The hotline for domestic violence support is: 877.863.6338
  • The hotline for mental health support is: 9-8-8

Early Childhood Services

Early Childhood (ages 0-5) 

Enrolling your child in a Chicago Early Learning program is easy and applications are open year-round. If you have questions or require assistance when completing the application, call the CPS Family Support Hotline at 312-229-1690 for both CPS Pre-K and Community-Based Preschool and Early Learning Programs.  https://www.cps.edu/ChicagoEarlyLearning/how-to-apply/

Elementary and High School Services

Children ages 5-21 are eligible to enroll in public schools. Children ages 5-17 must be in school.  Enrollment for all levels of education can be found here: https://www.cps.edu/schools/apply-enroll/. You can also call 773.553.2242 to begin the registration process over the phone.

For additional questions:

Visit CPS' Newcomer Student Services page
Email newcomers@cps.edu

General Hotline: 773.923.7238 or Parents Hotline: 773.527.3203


Introductory Guide to City Services

If you want to learn how to access city resources and take an active role in your community, you can download our Introductory Guide to City Services: English | Spanish.

The Guide includes steps to engage with various city departments and access youth, health, social, infrastructure, and other city services. To request a print copy, email us at cscc@cityofchicago.org.


I can’t pay my bills this month. Where can I apply for assistance?

English | Spanish

I don’t have health insurance. How can I access healthcare services in my community?

English | Spanish

I want to host an event in my community. Where do I start?

English | Spanish

I am someone who identifies with a disability and who is in need of a home modification. Who do I reach out to first?

English |  Spanish

How can I submit a service request for an infrastructure issue in my neighborhood? 

English |  Spanish

If I need immigration legal services, where do I go?

English | Spanish

I am looking for a job. How can I access job trainings and opportunities?

English |  Spanish

I am a returning resident. Where can I find re-entry resources?

English |  Spanish

What domestic violence resources are available?

English |  Spanish