Scooter Sharing in Chicago
Shared scooters are available for rent in Chicago through the Divvy bikeshare system as well as through companies awarded business licenses to operate: Lime and Spin. The City has established rules for shared scooter operations based on these goals. The City also has developed standardized enforcement procedures to ensure that scooter licensees are providing quality service to our residents.
To report a scooter parking issue, please use the 311 system. Vendors have two hours to remedy any parking complaints.
Rider Tips for How to Safely and Properly Use Shared Scooters
Riding a Scooter:
- Always wear a helmet.
- Scooters cannot be operated on sidewalks.
- Scooters may be rented between 5:00am-midnight.
- Scooter riders must be at least 18 years of age or at least 16 with parent or guardian consent.
- No more than one person may ride on a scooter at any time.
- A rider’s first trip will be limited to a maximum speed of 10 mph.
- No shared scooter will exceed a maximum speed of 15 mph.
- Scooter riders must obey all rules of the street, including traffic lights, stop signs and one-way streets.
- Scooter riders must yield for pedestrians.
- Scooters cannot be operated on sidewalks.
- Scooters cannot be operated on the Lakefront Trail, The 606 (Bloomingdale Trail), or the Chicago Riverwalk.
Click here for the complete list of rules
Parking a Scooter:
- Scooters must be parked in the public right-of-way unless a company has established a specific parking arrangement on private property.
- Scooters must be parked upright, with both wheels on the ground.
- Scooters must be parked so that a clear path of travel at least 5-feet wide remains on the sidewalk for pedestrians.
- Scooters cannot be parked along building facades and cannot block fire hydrants, bus stops, CTA L entrances, loading zones or building access points.
- To end a trip, scooters must be locked to a fixed physical object, such as a bike rack, retired meter, street sign or light pole (locks are included attached to scooters). Divvy riders are encouraged to park their scooters in Divvy stations.
- Scooters cannot be locked to private fences, bus shelters, bus stop signs, inside CTA L stations, or disabled parking signs.
Divvy Scooter Sharing
Divvy has added scooters to its fleet, creating the first docked bike and scooter share system in the country. Divvy scooters will initially be incorporated into the central core of the system, can be parked in Divvy stations and will be available to both existing members and to non-members. The City-owned Divvy system is operated under contract by Lyft. For more information on Divvy bikes and scooters, visit divvybikes.com or call 855-553-4889.
Scooter Sharing Business License
In October 2021, the Chicago City Council passed an ordinance creating a new business license category for companies to provide scooter sharing service in the city, with up to 3 two-year licenses available. CDOT and BACP launched an application process in
January 2022 and received 6 applications, which were reviewed and scored based on a rigorous process. The top-scoring applicants were awarded business licenses.
Scooter sharing license holders pay a license fee equal to $1-per-device-per-day, paid upfront for the entire duration of the two-year license period. Scooter licensees also pay a personal property lease tax equal to 9% of trip revenue. License holders are obligated to follow these Rules & Regulations. For transparency, the City has created an abbreviated summary of license holders’ key obligations. Scooter licensees are required to provide low-cost options for Chicagoans with financial barriers and low-tech options for those without smartphones. Visit the scooter company websites below or contact customer service for more information on these options.
Lime Scooter Contact Information:
- Phone: 1-888-546-3345
- Website: https://www.li.me/
- Email: support@li.me
Spin Scooter Contact Information:
- Phone: 1-888-249-9698
- Website: spin.app
- Email: support@spin.pm
Overviews of Past Scooter Sharing Pilots
In 2019 and 2020, the City of Chicago conducted a pair of four-month scooter sharing pilots to evaluate the viability of scooter sharing in Chicago, to test technology and rules and to develop a better understanding of how a more permanent program might take shape.
More information about the pilots can be found at the links below:
- 2020 Mid-Pilot Summary Report
- 2020 E-scooter Share Pilot FAQ
- 2020 E-scooter Share Pilot Priorities and Objectives
- 2020 E-scooter Share Pilot Vendor Select Process
- 2020 Vendor Applications: Bird, Lime, Spin, Wheels
- 2020 E-scooter Share Pilot Terms and Conditions 1st Amendment, 2nd Amendment
- 2020 E-Scooter Pilot Enforcement Procedures
Scooter Sharing Datasets
- As a condition for operating shared scooters in Chicago, vendors are required to make trip data available to the City. Click here for ongoing E-Scooter trip data since June 2022
- Click here for the 2019 E-Scooter Pilot dataset
- Click here for the 2020 E-Scooter Pilot trips dataset
Click here for the 2020 E-Scooter Pilot trips census tract summary dataset
News Releases
- New Divvy E-Scooters Rolling Out in Chicago with Features to Improve Safety and Reliability
- Mayor Lightfoot, CDOT, and Lyft Launch America’s First Divvy Docked Scooter Stations
- Mayor Lightfoot, CDOT, and BACP Announce Micromobility Expansion to Include Citywide Scooter Program
- CDOT and BACP Announce Application Process is Underway for Scooter Sharing Program to Launch in Spring
- CDOT Releases Evaluation of 2020 E-Scooter Pilot Program
- Chicago’s Second Shared Electric-Scooter Pilot Concludes
- City Releases Update on First Month of 2020 Shared E-scooter Pilot Program
- City of Chicago Launches 2020 Shared E-Scooter Pilot Program with Enhanced Focus on Equity and Safety
- City of Chicago Selects Three Vendors for 2020 Shared E-Scooter Pilot Program
- City of Chicago Selects Ten Vendors for Four-Month Electric Shared Scooter Pilot Program
- City of Chicago Launches Electric Shared Scooter Pilot Program