Winter Resources
Warming Centers
When temperatures are at 32ºF or below, DFSS activates warming areas at our six community service centers. These warming centers operate Monday through Friday, from 9 a.m. to 5 p.m.
Chicago Parks District facilities and Chicago Public Libraries also provide spaces available to the public during their typical business hours. Click here to view a map of more than 190 public facilities serving as warm indoor spaces citywide, and find the location nearest you.
Seniors are also welcome at any of DFSS’s 21 senior centers. DFSS partners with OEMC to use robocalls to inform seniors of key information regarding how to stay safe during extreme weather. Visit Chicago.gov/Seniors for senior center locations and hours.
Warming Center hours may be extended, along with activation of other supports, when the Office of Emergency Management and Communications enacts the City’s Emergency Operations Plan for extreme cold conditions as defined by the National Weather Service.” Please visit the OEMC website for up-to-date information during extreme weather events.
Call 3-1-1:
- If you are seeking a warm place to go after hours.
- To request a shelter placement.
- To request a well-being check for seniors and unhoused neighbors.
- To report inadequate heat in a residential building.
What to Expect At DFSS Warming Centers:
- The warming areas are available for all residents needing safe refuge and relief from extreme cold weather.
- Unless specifically indicated, DFSS warming centers are closed when temperatures exceed 32 degrees, on weekends, holidays, and during evening hours.
- Under extreme cold conditions as defined by the National Weather Service and Communicated by the Chicago Office of Emergency Management and Communications, warming center hours of operation at 10 S. Kedzie Ave. may be extended.
- Optional face coverings to prevent the spread of COVID-19 and other airborne viruses are available at the community services centers upon request.
DFSS Warming Centers
OPEN 9:00 AM TO 5:00 PM MONDAY THROUGH FRIDAY
Englewood Community Service Center
1140 West 79th Street, Chicago, IL 60620
312-747-0200
Garfield Community Service Center
10 South Kedzie Avenue, Chicago, IL 60612
312-746-5400
Martin Luther King Community Service Center
4314 South Cottage Grove, Chicago, IL 60653
312-747-2300
North Area Community Service Center
845 West Wilson Avenue, Chicago, IL 60640
312-744-2580
South Chicago Community Service Center
8650 South Commercial Avenue, Chicago, IL 60617
312-747-0500
Trina Davila Community Service Center
4312 West North Avenue, Chicago, IL 60639
312-744-2014
- DFSS’s ongoing coordination of outreach teams across Chicago is critical during extreme weather events to ensure that as many unhoused Chicagoans as possible are receiving outreach services.
- DFSS Homeless Outreach & Prevention teams and delegate agencies increase outreach to unhoused residents to ensure their well-being and connect them to available shelters and warming centers.
- Outreach teams distribute cold weather supplies to keep residents safe, such as coats, sleeping bags, gloves, hats, boots, hand warmers, etc.
- Two delegate agencies provide weekend and overnight outreach to ensure the safety of individuals experiencing homelessness.
- During extreme weather conditions, the outreach teams frequently check on the health and well being of unhoused residents. However, please call 9-1-1 if you notice an individual experiencing or shoring signs of medical distress.
The Chicago Office of Emergency Management (OEMC) issues alerts and notifications to keep people up to date on weather conditions and emergencies via the following platforms:
- Notify Chicago: Sign up for emergency alerts at www.NotifyChicago.org
- CHILAKE: For lakefront notices including flooding, TEXT “CHILAKE” to 7-8-0-1-5
- CHIBIZ: Business updates, TEXT “CHIBIZ” to 6-7-2-8-3
Make sure you're ready to heat your home safely this winter. Have your furnace inspected by a qualified technician and follow these safety steps throughout the heating season: PeoplesGasDelivery.com/safety/cold-weather.
Please call 866-556-6002 if you have a natural gas emergency.
From December 1 to March 31, the annual winter moratorium will protect residential customers from natural gas disconnections.
For financial assistance and extended payment arrangements, visit PeoplesGasDelivery.com/payment-bill/assistance or call 866-556-6001.
The Chicago Fire Department does not recommend using space heaters; however, if used, be sure they are Underwriters Laboratory (UL) certified and at least three feet from anything that can ignite. Use of a space heater in children’s rooms should be monitored closely as children sometimes move them close to or into the bed with tragic results. If extension cords are used, they should be rated at a minimum of 15 amps. Never put cords under carpet.
The CFD also reminds residents that they are required by ordinance to have working carbon monoxide detectors to protect against carbon monoxide leaks from a heating system.
The Department of Water Management reminds residents to prevent frozen pipes by ensuring warm air is circulating throughout the home and to keep a trickle of water running. If pipes freeze, do not use candles or any open flame to thaw them. Use a hair dryer or heating pad. For more info, visit www.chicago.gov/water.
The National Weather Service in Chicago suggests keeping an eye on the forecast even 3-5 days out and consider how the expected conditions will impact you and how you can prepare. As winter weather develops and situations are updated, it is even more important to know what actions are needed when advisories and warnings are issued by the National Weather Service.
- Winter Weather Advisory: Potentially dangerous winter weather is expected within the next 12-36 hours; Travel difficulties expected.
- Winter Storm Warning: Dangerous winter weather is expected in the next 12-36 hours or is occurring; Travel problems are expected.
- Blizzard Warning: Severe winter weather is expected in the next 12-36 hours or is occurring – including white out conditions. Do not travel.
As the City braces for cold temperatures and winter weather, the Chicago Department of Public Health (CDPH) would like to caution residents to take care of themselves, and to provide assistance to neighbors, family members, pets, and friends, particularly those who are elderly, have disabilities or live alone.
Taking preventative action is the best way to stay safe from the severe health risks associated with winter weather. Residents are advised to limit their time outside, wear multiple layers of warm clothing, and watch for signs of frostbite and hypothermia.
CDPH reminds residents that it’s not too late to get a flu shot. The combination of flu and COVID-19 could overwhelm healthcare settings. Residents over 65 years of age are also encouraged to get a pneumonia shot. We all need to do our part to prevent the spread of respiratory illnesses.
Residents can find flu shot locations at chicago.gov/flu.
Service Facts
Department:
People We Serve:
- Businesses & Professionals
- Social Service Providers
- Residents
- Children
- Families
- Home Owners
- Parents
- People with Disabilities
- Returning Residents
- Seniors
- Youth/Teens