If you feel you were denied in error because you have outstanding vehicle-related debt and meet the income, UBR, or ADR requirements, please contact us at 312.744.7275.

You will receive an email stating that you’ve been approved, followed by a separate email with instructions to initiate a CPR payment plan.

Applications are processed in the order that they are received.

• Down payment within 4 calendar days of approval (made online or in-person)
• If vehicle is not currently booted, minimum down payment is $25 or less

• If a motorist does not have any outstanding expired meter tickets and no other types of outstanding tickets within the last 3 years, enrollment begins at date of approval.
• If, however, a motorist does have expired meter tickets and/or other types of tickets within the last 3 years, then enrollment begins when the down payment is made on the debt relief payment plan.

• All eligible debt older than 3 years will be set aside while you are on a payment plan.
• All penalties on tickets issued in the last 3 years will also be set aside.
• All expired parking meter debt, regardless of age, will be included in your payment plan.
• Any enforcement action (e.g. booting) will be put on hold while you are on an active payment plan.

You are required to complete a payment plan (up to 24-month) that includes all expired meter tickets, regardless of age, and the original fine amounts for all other vehicle-related tickets from the last 3 years.

• If it is your first or second default, you can re-enroll in a payment plan within 90 days of the last missed payment.
• While you are in default, all debt will be reinstated, and you may be eligible for enforcement action (e.g., booting).
• If it is your third default, you can no longer re-enroll or participate in CPR.

• The minimum monthly payment is $10, or the outstanding debt divided by 24 months, whichever is greater. See examples below.

• No, but if you default out of CPR, you cannot reapply.

Yes.

• All existing payment plans will be consolidated into 1 debt relief payment plan.

If Scott’s current household income is less than or equal to 300% of the federal poverty guidelines, he lives in a household that is currently enrolled in the UBR, or he is currently enrolled in ADR, then he would qualify and should apply here.

Since he has no tickets in the last 3 years, he would only need to pay off $500 in full or through a payment plan for the expired meter tickets and $5,500 of his debt will be waived.

• Debt Age	Non-Meter	Expired Meter
  More than 3 Years	$5,500	$500
  Less than 3 Years	$0	$0
  Total Payment Plan Amount = $500 Minimum Down Payment = $25 12 Minimum Monthly Payments = $39.59 Total Debt Waived = $5,500

Since Ali is a participant in Utility Billing Relief, he will still need to apply but he is not required to provide proof of income. As part of the application, Ali will need to provide his utility billing account number and proof that he lives at the address on the account.

None of Ali’s tickets are expired meter tickets so he will only need to pay off the original fine amount on tickets that are less than 3 years old. In this case, he has one ticket that was originally $50 so he can pay off $50 in full or if he enters a payment plan, he will need to make a minimum down payment of $10 and pay at least $10 a month, and $200 of his debt will be waived.

Since Juanita did not receive any tickets in the last 3 years and none of her older tickets are for expired meter violations, all her older debt will be waived once she is approved for the program.

• First, John needs to go online and start a regular payment plan for the outstanding tickets. Next, he needs to make a down payment either online or in-person to get the boot released within 24 hours.
• After starting the regular payment plan and making the down payment, he can then apply for CPR online even if the boot has not been released yet. If approved, all his other payment plans will be consolidated into one CPR plan.