311 Service Requests - Rodent Baiting Requests

All open rodent baiting requests and rat complaints made to 311 and all requests completed between January 1, 2011 and December 2018.

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Description: All open rodent baiting requests and rat complaints made to 311 and all requests completed between January 1, 2011 and December 2018. The Department of Streets & Sanitation investigates reported rat sightings. Alley conditions are examined. If any damaged carts are identified, Sanitation Ward Offices, which distribute the carts are notified. Rodenticide is placed in rat burrows to eradicate nests.

311 sometimes receives duplicate rat complaints and requests for rodent baiting. Requests that have been labeled as Duplicates are in the same geographic area and have been entered into 311’s Customer Service Requests (CSR) system at around the same time as a previous request. Duplicate reports/requests are labeled as such in the Status field, as either "Open - Dup" or "Completed - Dup."

Data Owner: Streets and Sanitation

Time Period: January 1, 2011 to December 2018

Frequency: Data was updated daily

Related Applications:

311 Service Request Status Inquiry

Request Rodent Baiting

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