Payroll Administration for City Employees
The Citywide Payroll Division is located at 121 N. LaSalle Street, Room 700. This Division is responsible for accurate and timely payment of our approximately 36,000 employees. The Chicago Automated Time and Attendance system (CATA) and the Chicago Integrated Personnel and Payroll System (CHIPPS) are employed to collect and process employee payroll information.
Listed below are helpful contact phone numbers for Central Payroll Operations. Inquiries by employees should start with their Operating Department.
See Also - Benefits Liaisons, for Operating Department Phone numbers.
See Also - Benefit Providers and Pension fund contacts, for inquiries related to those payroll deductions.
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Direct Deposit - Employees | 312.745.2278 | |
Garnishments | 312.745.2279 | |
Stop Payments and Replacement Payroll Checks | 312.745.2278 | |
W-2 Replacement Request | 312.745.2278 | |
FAX NUMBER | 312.745.3540 | |
CATA Help Desk | 312.744.1359 | |
CHIPPS Help Desk | 312.744.DATA | |
General email for Payroll Operations | payroll@cityofchicago.org |