MOPD provides information and referrals to Chicago residents with personal devices or equipment that will assist them to become more independent in their home. Provisions of equipment and instruction is based on the individual needs in the home environment, as well as the outside program requirements. 

MOPD offers FREE amplified phones, captioned phones, TTY (text telephone), and Braille phones to qualified Illinois residents with hearing loss or who are blind or speech-disabled, regardless of age or income, through the Illinois Telecommunications Access Corporation.

To qualify for the program, applicants must:

• Be a legal resident of Illinois
• Have standard phone service in residence (land-line)
• Have a difficult time hearing on the phone
• Have your application signed by your doctor, audiologist or Illinois Department of Human Services Counselor for the Deaf