Hurdles to the Application

Incomplete Applications

Incomplete applications result in numerous requests for information and extended processing times. Applicants should carefully review the instructions and submit all required documentation with their applications. Appendix A: Sample documentation in support of the Certification Application provides a high-level overview of the types of documentation that will be required when submitting a certification application.

Incorrect Type of Application Submitted

Incorrect types of applications submitted result in extended processing times. Applicants will be asked to answer a series of questions in the online application process, which will lead applicants to the correct application to be filed.

Failure to Timely or Fully Respond to Requests for Information

If the City determines that additional information is needed during the review of an application, the City will send a request for information or RFI to the applicant. Failure to respond to an RFI results in extended processing times and can ultimately lead to a closed or denied application. If an application is closed, the vendor must submit a new application and restart the process.

No Payment Received

The application fee for the local certification program is $250.00, payable online as part of the online application. Applications cannot be submitted until the application fee is received.