The Chicago Department of Family and Support Services (DFSS) provides job training and placement services to low- and moderate-income Chicago residents and high-need populations including Veterans, individuals with disabilities, returning residents, individuals experiencing homelessness, and individuals with limited English proficiency.

The Chicago Department of Family & Support Services (DFSS) designates resources for workforce development initiatives to meet the unique needs of disadvantaged Chicago residents. As the City agency that focuses on meeting the needs of Chicago’s most vulnerable residents, this is an important function for DFSS.

The Workforce Services Division (WSD) of the Department of Family and Support Services (DFSS) is committed to enhancing employment outcomes for Chicago’s most vulnerable populations – returning residents, system-impacted residents with arrest and conviction records, individuals experiencing homelessness or at risk of homelessness, and residents with limited English proficiency. WSD prioritizes services to individuals facing economic hardship who have limited work skills and significant barriers to employment. The division also prioritizes also prioritize services programs for U.S. Veterans and New Arrivals. To address these challenges, WSD provides provide tailored support through three primary program models: Employment Preparation and Placement, Transitional Jobs (Work-Based Learning) programs, and Industry-Specific Training programs. By collaborating with community-based organizations and public entities, WSD ensures ensure that essential resources and support are effectively delivered to those in need. Through comprehensive programs and strategic partnerships, WSD creates meaningful pathways to employment and self-sufficiency, promoting resilience, empowerment, and community development.