The Department of Water Management purifies and delivers approximately 750 million gallons of drinking water to residents of Chicago and 120 suburbs daily. 42% of the whole state gets their water from us. We also remove waste water and storm runoff through the sewer system where it is then conveyed to the Metropolitan Water Reclamation District of Greater Chicago for processing. Our mission is to efficiently provide the highest quality drinking water to the Chicago region while protecting our most precious natural resource- Lake Michigan.

 


Prevent basement flooding

As our climate changes, we are seeing more intense storms than we have in past years. Our sewer system can get overwhelmed by these huge downpours and more of us are finding water in our basements. In Chicago, the sewer system also handles rainwater removal. The Chicago Department of Water Management is working closely with the Metropolitan Water Reclamation District to increase the capacity of our drainage systems.

There are some steps homeowners can take to help prevent water from backing up into their basements:

  • Disconnect downspout connections from the sewer system.
  • Make sure to direct downspout flow to areas with permeable surfaces that can properly absorb the stormwater or use rain barrels to collect the water directly from the downspouts.
  • Avoid running a dishwasher or washing machine during storms.
  • Clear the area around downspouts to allow water to flow freely away from your foundation.
  • Clear drains and sewers of debris and snow to allow drainage for melting.
  • Do not dump fats/oils/greases in private drains or public catch basins.
  • For better resistance to flooding in the future, it can be helpful to install rain gardens, green landscaping, or stormwater trees in your yard to help retain rainwater.

Flooding Information Flyer


Olive Park 

Olive Park is managed by the Chicago Department of Water Management. It has an unparalleled view of Chicago's skyline and is a popular place to take engagement and wedding photos. It is open to the public and requires no special permit for small groups wishing to take photos. However, residents should be aware that there is no electricity, restrooms, or parking available. For any group wanting to bring equipment into the park, permission must be granted and a permit fee may be issued. For questions related to Olive Park, email WaterManagement@cityofchicago.org.  


Flushing Your Water System 

If your water service has been replaced or you have not used your water for six hours or more, it is important to flush your plumbing of any sediment, rust or metals, including any lead to maintain water quality.


Consumer Lead Testing Results and Requests  


Construction Projects

Neighborhood construction projects involving water and sewer main replacements.

Department Main Office

Water Management

Department Facts

Additional Information

 

  Questions about our services or programs? Email us: WaterManagement@cityofchicago.org 

 

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